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Stages of a Constructive Conflict

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Applying the Stages of Constructive Conflict Management

In Chapter 1 of the text, Managing Conflict Through Communication, the five stages in a constructive conflict process are explained. Write a paper in which you identify a conflict that you or someone you know has had and has already been resolved. Identify and describe the five stages of a constructive conflict process. Then, apply each of the five stages of a constructive conflict process to your example. Your paper should clearly identify each stage and provide details or examples for each stage. You can review Examples 1 and 2 on pages 15-16 of the text for ideas on how to organize this assignment.

The paper must be one to two pages in length (excluding title and reference pages) and formatted according to APA style.

  • You must use at least two scholarly resources (at least one of which can be found in the Ashford Online Library) other than the textbook to support your claims and sub-claims.
  • Cite your resources in text and on the reference page.
  • For information regarding APA samples and tutorials, visit the Ashford Writing Center (Links to an external site.). Book: The five stages in a constructive conflict.

The process view suggests that productive conflict communication goes through five stages. The prelude to conflict sets the stage by identifying the people, place, and time of the conflict. At the next stage, a triggering event functions as a stimulus, often leading to the initiation of conflict, followed by the initiation phase, which is the response to a triggering event. The subsequent differentiation phase is the ongoing interaction pattern in which most of the conflict communication occurs.

Finally, in the resolution phase, conflict participants ideally come to a mutually satisfactory agreement or outcome.

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