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MKT 571 Week 4 Discussion
January 31, 2022
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January 31, 2022
MKT 571 Week 5 Discussion
$7.00
MKT 571 Week 5 Discussion: Customer Loyalty
Description
$7.00
MKT 571 Week 5 Discussion: Customer Loyalty
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to classmates or your faculty member.
Due Thursday
Respond to the following in a minimum of 175 words:
Customer satisfaction surveys are everywhere, but do they measure loyalty? Review the “Building, Measuring, and Profiting from Customer Loyalty” article from the University Library. Briefly summarize key points from this article and discuss strategies for earning and measuring customer loyalty.
Due Monday
Reply to at least 2 of your classmates. Be constructive and professional in your responses.
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