HSN 575 Week 3 Discussion

Students need to contribute three substantive posts in this discussion by the due date indicated. The substantive posts can be any combination of responses and replies.

This video explains how health care businesses are undermining their own statements about their focus on quality.

Due Thursday (10 Points): Explore the Improvements Tools page of the National Institute of Standards and Technology website to learn about choosing the correct performance tool for an organization.

As you explore the website, reflect on the following:

• How can the performance tools for improvement be used together for maximum impact?
• Write a 350- to 525-word summary of your reflection.
• Support with references.
• Post your summary to the discussion board.

Due Monday (10 Points): Respond at least twice to other students’ posts. Posts must be substantial (at least 200 words and include a reference).

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