ENG 135 Week 3 Discussion

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to classmates or your faculty member.

Tips: Your responses should reflect knowledge of the weekly learning activities in ENG 135, including textbook chapters. Write all discussion posts in your own words to reflect your own learning and thinking on the topics. Do not copy the textbook or other sources in your discussion posts. Avoid submitting one big block of writing. Use white space to format your responses and spread out the sections for easier reading.

Due Friday

Sensitive messages in the business setting can result in less than desirable responses. Thus, it is essential to communicate in a way that provides for good will, integrity, and trust.

Read Chapter 10 at the Week 3 Learning Activities.

Review Chapter 9, pp. 374-379 (“Responding to Requests”).

Respond to the following in a minimum of 175 words:

• What are some proper strategies for delivering sensitive or negative news within an organization
• How would you plan for this type of messaging?
• What special circumstances does a communicator need to consider when delivering a negative message?
• How does the channel of communication factor into the delivery?
• What are the differences between an indirect and direct approach for negative messages?

Due Monday

Post 2 replies to classmates or your faculty member. Be constructive and professional.

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