ENG 135 Week 2 Discussion: Hearing Verses Listening
Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to classmates or your faculty member.
Your responses should reflect knowledge of the weekly learning activities in ENG 135, including textbook chapters. Write all discussion posts in your own words to reflect your own learning and thinking on the topics. Do not copy the textbook or other sources. Also, avoid submitting one big block of writing. Use white space to spread out the sections for easier reading.
Read the sections on listening skills in Chapter 2 of our textbook: pages 35-52.
Respond to the following in a minimum of 175 words:
When it comes to business communication, it’s important to understand the difference between hearing and listening. Listening is a process that requires effort and motivation.
–What are the steps in the listening process?
–Is listening a passive or active process? Explain.
–Why is listening so important in the business setting?
–What could go wrong if we fail to listen effectively in the workplace?
–Which listening strategies from Chapter 2 in our textbook will you use to ensure you are listening, not just hearing, in the workplace?
Post 2 replies to classmates or your faculty member. Be constructive and professional.
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