Respond to the following in a minimum of 175 words:
Based on what you heard or read, what do you think was happening in this situation? Consider the following questions in your response:
What about this conversation may be misconstrued due to just hearing the words and not seeing the body language?
What response tactics do you think are used, and should be used?
How would you respond to a similar situation?
Chapter 5 discusses Listening Barriers and the challenges to effective listening. Jump over to page 130 and read up on these. Which Listening Barriers are present in this exchange and how would you overcome them?
Post 2 replies to classmates or your faculty member. Be constructive and professional in your responses.
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